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bdrummyapk handles your information, transaction records and device data according to this Privacy Policy. Access to our platform and the protections described here depend on your local law and eligible region.
When you open an account with us, we collect the information you submit during registration — your name, contact details and any identity verification documents we request at that stage. When you make a deposit or withdrawal using bKash or Bank Transfer, we record the transaction reference, amount and the wallet or account identifier you used. We hold this so your account history stays accurate and disputes can be resolved against a clear record. We also collect device and session data — the type of handset you use, your browser, your IP address and session timestamps. This helps us keep your account accessible across devices and flag unusual login activity. We do not sell your personal information to third parties. We share data only where it is required to process your payment, verify your identity or respond to a lawful request from a relevant authority. Our retention periods are set by the purposes listed above. Payment records are kept for as long as our accounting obligations require. Account data is held while your account remains active, and for a limited period after closure. You can ask us what we hold at any time through the support contact routes listed on this page. Access and eligibility depend on local law and your region.
This policy covers data we collect and process directly through our platform — on browser and mobile. It does not extend to third-party sites we may link to, and it does not override local laws that apply to your region. Scope depends on eligibility and local regulation.
Covers personal data you submit when creating or updating your account — login credentials, contact details and any identity documents we request. This applies while your account is active and for a defined period after closure.
Covers payment data tied to bKash deposits, Bank Transfer entries and withdrawal requests. We keep these records to maintain an accurate account history and to support any payment queries you raise with our support team.
Covers session logs, device identifiers and browsing behaviour on our platform. We use this to maintain continuity across your devices and to detect access patterns that may indicate a security concern on your account.
Does not cover external payment processors, game studio environments or any external site we link to. Those services operate under their own privacy terms. We are not responsible for data practices outside our own platform.
You have a set of practical actions available to you in relation to your personal data. You can ask us to confirm what information we hold on your account — this includes registration details, identity verification records and payment history linked to bKash or Bank Transfer transactions. If any detail on your account is incorrect, you can request a correction through our support channel; the support team will verify the request against your account before making any change. You can also ask us how long we intend to keep specific categories of data, or raise a question about how a particular piece of information is being used. Where our processing is based on your consent, you may withdraw that consent, though this does not affect anything we processed lawfully before the withdrawal. If you want to close your account and understand what happens to your data afterwards, contact support and we will walk you through the steps. All requests are subject to identity verification to protect your account.
Ask us to confirm and summarise what personal data we hold on your account, including transaction and identity records.
Request a correction if any information on your account is inaccurate. We verify the change before updating your record.
Ask how a specific category of data is being used or how long we plan to keep it. We will respond through our published support route.
Contact support if you want to understand what happens to your data when an account is closed. Steps and retention timelines are confirmed on request.
If you have a question about this policy, want to make a data request or need to correct something on your account, reach us through any of the routes below. We respond through the same channel you contact us on. Do not send payment credentials or passwords through any support channel.
Send your privacy question or data request to our published support email address. Include your registered account contact detail so we can verify your identity before responding.
Open the chat widget on the site for account-level questions, including data correction requests. Available through the same browser or mobile session you use to access your account.
The help section inside your signed-in account area lists the steps for common privacy and data requests. Check there first for the fastest path to the right form or contact route.
Security and retention practices on our platform are designed to protect account data across every session, from first login to payment confirmation.
We use cookies to maintain your session, remember your device and keep the account accessible without repeated login steps. You can manage cookie preferences in your browser settings. Disabling certain cookies may affect how parts of the platform load on your handset.
bKash and Bank Transfer transaction references are stored in a separate layer of our account system, accessible only through your authenticated account view. We do not display full payment identifiers in any public-facing area of the platform.
We keep account data for as long as it serves an active purpose — verifying transactions, resolving disputes or meeting accounting requirements. After account closure, data is held for a limited defined period before deletion. You can ask about the specific timeline for your data category.
When this policy changes in a material way, we post the updated version on this page with a revised effective date. Continued use of your account after a policy update means you have reviewed the new terms. You can contact support if any change is unclear.
These are the questions we receive most often about how we handle personal data, account records and your rights under this policy.
We collect the name, contact information and identity documents you submit during registration. We also record your device type and session data from the moment you log in. This is used solely to maintain your account and verify your identity when you contact support.
Yes. Transaction references and wallet identifiers linked to bKash or Bank Transfer are stored in a restricted part of our account system. They are visible only through your authenticated account view and are never displayed in any public-facing area of the platform.
You can request a summary of the data we hold at any time by contacting support through email or live chat. We will verify your identity first and then provide the relevant record categories. The process and timeline are confirmed when your request is received.
We retain account and transaction data for a limited period after closure to meet our accounting obligations and resolve any pending disputes. The specific period depends on the data category. Contact support to ask about the timeline for your particular account records.
We share data only where it is necessary — to process a bKash or Bank Transfer payment, to verify your identity, or where a lawful authority requires it. We do not sell personal data. Game content studios on our platform do not receive your personal information.
Contact our support team through live chat or email with your correction request. We verify your identity before making any change to your account record. For payment-linked details such as a Bank Transfer account number, additional verification steps may apply.